State Farm® Insurance Agent Brett Pendergast
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leslie Bell
April 14, 2025
5
out of
5
rating by Leslie Bell
"Chris made this beyond Suoer Easy!! Everything should be this easy!! Thanks for all assistance !!"
We responded:
"Thank you, Leslie! I'm glad to hear that Chris made the process so easy for you. We appreciate your feedback and are here to help with any other insurance needs. Feel free to reach out anytime!"
Alison Vaughan-Gori
April 10, 2025
5
out of
5
rating by Alison Vaughan-Gori
"I have been with the Brett Pendergast SF office for over 18 years, and I honestly cannot recommend this specific State Farm office highly enough! Brett met my oldest son as a baby…& my son is 18 now! I feel like a part of the family with Brett’s office. It is a completely different feeling, in this day and age, to be connected to a business who actually cares about you and your family. Brett and the wonderful people of his office are a part of our community & they put so much time and effort into making sure our insurance needs are cared for in the best manner possible. Over the past two decades, I have had the pleasure of having close communications with a few different people within this office. Nowadays, people do not generally stay with a company for a long time. What really strikes me about this office? Is that the people there stay because it seems they are also treated like family. Happy people help other people to be happy 😊 Many, many years ago I worked with beautiful Ashley and she is still working there today in a different aspect of the business. I really enjoyed working with her and I’m so glad she is still available when needed. Jessica is always there for us when we have a question concerning car insurance. This has been especially important because my two oldest children have begun driving over the last couple of years. Jessica has been so very patient and guided us all along the way to make it as smooth as possible for this frantic mom 😂 Plus, the boys are so happy because insurance is actually affordable for teenage boys with this office! When needing documentation for a loan, Erin and Jennifer both came in clutch! - Not only did Erin provide the documentation I needed, but she spent time on the phone with me explaining how an insurance process worked that I was confused about. - Jennifer seriously went above and beyond on our behalf! We needed flood insurance information and, because we were pending a renewal, the loan office wanted it to process our HELOC request. However, FEMA has a 30 day policy on renewals and so it did not seem we would be able to submit it. This meant the HELOC could be held up due to the banking requirement of a 60 day notice. We settled on knowing this was the case. However, Jessica didn’t give up - a few minutes later she called to tell me that Ashley knew a work around and they were able to obtain the renewal policy for me - what a wonderful surprise! Truly, I cannot recommend this State Farm office highly enough! We are not wealthy people and yet, I could not tell you if there were less expensive policies out there… as feeling like part of a family, feeling cared about, and like you and your family matter, are truly priceless. The care that my family is given by the Brett Pendergast office is priceless to me and worth its weight in gold. You would be doing yourself a service to check them out ❤️"
We responded:
"Thank you so much, Alison, for sharing your heartfelt experience with our office! It means a lot to us that you feel like part of our family. We're grateful for your trust and loyalty over the years. It's wonderful to hear how Ashley, Jessica, Erin, and Jennifer have supported you and your family through various needs. Your kind words about our team's dedication and the sense of community we strive to create are truly appreciated. We're always here to help with any future needs or questions you may have. Thank you again for your continued support and for being such a valued part of our community!"
Jeremy Griffith
April 10, 2025
5
out of
5
rating by Jeremy Griffith
"EASY AS IT GETS!!"
We responded:
"Thank you, Jeremy! I'm glad you found the process easy with us. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Melissa Wenger
April 7, 2025
5
out of
5
rating by Melissa Wenger
"Working with Ashley Kilgore was one of the most streamlined and painless parts of my entire closing experience. She was knowledgeable, professional, and super responsive, making this part of homeownership a breeze! She was transparent throughout the process and kept me well informed as we communicated between the each other and the lender. I lucked out having Ashley as my account representative!"
We responded:
"Thank you, Melissa, for sharing your experience! I'm glad to hear that Ashley made your closing process smooth and stress-free. Her professionalism and responsiveness truly shine through, and it's wonderful to know she kept you well-informed. If you need further assistance, feel free to reach out to our office."
Dan Humphrey
March 28, 2025
5
out of
5
rating by Dan Humphrey
"I am so happy to have State Farm for all my insurance needs. Life, Auto, Home and company liability. Jennifer is my favorite. She makes me feel like family."
We responded:
"Thank you, Dan, for sharing your experience! I'm delighted to know that you're satisfied with the range of insurance services we offer. Jennifer will be thrilled to hear your kind words, and I'm grateful to have her as part of our team. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
Jason Kerrick
March 21, 2025
5
out of
5
rating by Jason Kerrick
"great servcie"
We responded:
"Thank you, Jason, for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our services. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
R
March 18, 2025
5
out of
5
rating by R
"Cris has been extremely attentive and proactive in addressing all of my insurance needs (home/auto). Her professional thorough knowledge, and dedication to finding me and my family the best savings/cost has made the process seamlessly. I really appreciate her dedication in finding the best savings plan especially in today's economy. God bless."
We responded:
"Thank you, R, for sharing your experience! I'm happy to hear that Cris has been attentive and proactive in addressing your insurance needs. Her dedication to finding the best savings for you and your family is truly commendable. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Bear Dickens
March 18, 2025
5
out of
5
rating by Bear Dickens
"I didn't just post five stars to be a nice guy I've never seen a bad attitude come out of these people They've always been able to answer my questions Every time I've called I've always gotten to somebody on the phone"
We responded:
"Thank you, Bear, for your wonderful feedback! I'm happy to know that our team has consistently provided you with the answers you need and that you've always been able to reach us. Your satisfaction is important to us, and we're here whenever you have more questions or need assistance."
Інна Тесленко
March 18, 2025
5
out of
5
rating by Інна Тесленко
"thank you for the help Jennifer Scott, everything was fast and high quality)"
We responded:
"I'm happy to hear that Jennifer was able to assist you efficiently and with high-quality service! Your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office."
Debbie T
March 12, 2025
5
out of
5
rating by Debbie T
"It’s always so quick and easy to make any adjustments to my insurance! Just added a new vehicle this morning in 6 minutes. The staff are always on top of things and so nice!"
We responded:
"Thank you, Debbie, for sharing your experience! I'm glad to know that making adjustments to your insurance is quick and easy. Our team is dedicated to providing efficient and friendly service, and it's wonderful to hear that you find us helpful. If you have any more needs or questions, feel free to reach out anytime."
Grace Calvo
March 4, 2025
5
out of
5
rating by Grace Calvo
"excellent customer service"
We responded:
"Thank you, Grace, for your wonderful feedback! I'm happy to know that you found our customer service excellent. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Mckinzie Mitchell
March 3, 2025
5
out of
5
rating by Mckinzie Mitchell
"I get the best treatment and they answer all my questions take care of my problems getting my claims processed are easy"
We responded:
"Thank you, Mckinzie, for your wonderful feedback! I'm glad to know that you feel well taken care of and that your questions and claims are handled smoothly. If you ever need further assistance or have more questions, feel free to reach out. We're here to help!"
kathy belsches
February 25, 2025
5
out of
5
rating by kathy belsches
"Amazing talk with Terry Peltier, very helpful and made me feel at ease regarding my auto insurance. I am very pleased. Thank you for being you."
We responded:
"Thank you, Kathy, for sharing your experience! I'm glad to hear that Terry was able to assist you and make you feel comfortable with your insurance. Your satisfaction is important to us, and we appreciate your kind words. If you have any more questions or need further assistance, feel free to reach out anytime."
JJ Valverde
February 21, 2025
5
out of
5
rating by JJ Valverde
"State Farm by Brett Pendergast staff are exceptional with their customer service. Both Ashley Kilgore and Jennifer Scott did an amazing job in making sure my family has the best car insurance. They kept me up-to-date with everything. And worked on all my request so quickly. We appreciate your assistance and we thank you for your excellent service."
We responded:
"Thank you, JJ, for your wonderful feedback! I'm delighted to hear that Ashley and Jennifer provided such exceptional service and ensured your family received the best insurance. Keeping you informed and addressing your requests promptly is what we strive for. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Mustafa Azizi
February 14, 2025
5
out of
5
rating by Mustafa Azizi
"Perfect"
We responded:
"Thank you, Mustafa, for your perfect rating! I'm happy to know that you had a great experience with our office. If you ever have any questions or need assistance, feel free to reach out."
Mark Foster
February 14, 2025
5
out of
5
rating by Mark Foster
"Jennifer answered all my questions about the new changes to my bill. She was able to explain in laymans terms what had happened. She had to make some phone calls to find out the details but promptly called me back to explain. Great customer service! Thank you Jennifer!!"
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to hear that Jennifer was able to assist you with your billing questions and provide clear explanations. Her dedication to ensuring you received the information you needed is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Megan collins
February 14, 2025
5
out of
5
rating by Megan collins
"Dani, Jennifer, and Sheryl are all very nice and accommodating. State farm is lucky to have them as team members."
We responded:
"Thank you, Megan, for your wonderful feedback! I'm happy to hear that Dani, Jennifer, and Sheryl made such a positive impression. We're grateful to have them as part of our team. If you ever need assistance or have questions, feel free to reach out to our office."
Eric Polston
February 13, 2025
5
out of
5
rating by Eric Polston
"Friendly and knowledgeable!!! 5 out of 5 for sure!"
We responded:
"Thank you, Eric! I'm glad you found our team friendly and knowledgeable. Your feedback means a lot to us."
Rebecca Dodd
February 11, 2025
5
out of
5
rating by Rebecca Dodd
"I wanted to change my policy and had a great experience. The lady was very thorough with the process and very sweet!"
We responded:
"Rebecca, thank you for sharing your experience! I'm glad to hear that the process of changing your policy went smoothly and that you found our team member to be thorough and sweet. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Scott Norcross
February 7, 2025
5
out of
5
rating by Scott Norcross
"Jenn, was quick and very helpful with my policy change."
We responded:
"Thank you, Scott, for sharing your positive experience! I'm glad Jenn was able to assist you quickly and effectively with your policy change. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Dawn Barton
February 7, 2025
5
out of
5
rating by Dawn Barton
"Efficiently done fast and easy to add a vehicle for necessary updates"
We responded:
"Thank you, Dawn! I'm glad to know that adding a vehicle was fast and easy for you. If you have any more updates or questions, feel free to reach out."
Donna Henig
February 6, 2025
5
out of
5
rating by Donna Henig
"Jen was a pleasure to work with and was super helpful!"
We responded:
"Thank you, Donna! I'm happy to hear that Jen was a pleasure to work with and provided such helpful service. We're grateful to have her on our team. If you have any more questions or need assistance in the future, feel free to reach out!"
Aaron Edmonson
February 6, 2025
5
out of
5
rating by Aaron Edmonson
"Very personal and great listener. Jennifer provides great feedback and options in a very timely manner."
We responded:
"Thank you, Aaron! I'm happy to know that Jennifer's personal approach and attentive listening made a positive impact. Her dedication to providing timely feedback and options is truly valued. If you have any further questions or need assistance, feel free to reach out!"
bill lemke
February 5, 2025
5
out of
5
rating by bill lemke
"Contacted Jennifer Scott today to drop a vehicle from coverage and add a new vehicle. We were at the dealership and Jennifer took care of this in mere minutes and I had all my information before the dealership was even ready for it! 5 stars for Jennifer!! Thank you!"
We responded:
"Thank you, Bill, for sharing your experience! I'm glad Jennifer was able to assist you so efficiently. It's wonderful to know she had everything sorted out even before the dealership was ready. If you need any further assistance, feel free to reach out to our office anytime."
Tarah R
February 4, 2025
5
out of
5
rating by Tarah R
"Kimberly did a great job of explaining all of my options, and made sure we didn't forget anything important with my homeowners policy. She even found a way to save me money and that's super important. Excellent customer service from this office!"
We responded:
"Thank you, Tarah, for sharing your experience! I'm glad to hear that Kimberly was able to explain your options clearly and ensure nothing was overlooked. It's wonderful that she could help you save money too. We appreciate your kind words about our customer service. If you have any more questions or need assistance in the future, feel free to reach out!"