Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LeftHandMedia

LeftHandMedia

August 7, 2026

5  out of  5
rating by LeftHandMedia
"Brett and the team have taken care of us for years. Always been there when we needed them. Will guide you in the right direction for all of your insurance needs.

Ashley has helped so much recently with new (to us) vehicle and our daughter getting ready to become a new driver."
Profile photo of Jennifer W

Jennifer W

August 7, 2026

5  out of  5
rating by Jennifer W
"Ashley was great! She made for an easy and quick process."
Profile photo of dawne meads

dawne meads

August 5, 2026

5  out of  5
rating by dawne meads
"I was just in to see Ashley Mae at Brett Pendergast, Independence Boulevard location. She is a keeper!! Excellent customer service skills. Thank you for taking such great care of me and bringing a huge smile to my face today!!!!"
Profile photo of Kelly Wadlinger Figueroa

Kelly Wadlinger Figueroa

August 4, 2026

5  out of  5
rating by Kelly Wadlinger Figueroa
"I am so incredibly grateful to this team, and in particular Susan Smith in Customer Care. My husband passed away unexpectedly and I have had so many questions and concerns to deal with over the last few months on different policies. Every single time I’ve needed help, Susan has remembered me and has supported me with kindness, patience and expertise to help me navigate next steps. She has consistently gone above and beyond and exceeded my expectations. I would highly recommend this team for anyone in the area looking for insurance, especially with the outstanding support provided beyond the sale."
Profile photo of Tim Dooley - aka The Retro Den

Tim Dooley - aka The Retro Den

August 3, 2026

5  out of  5
rating by Tim Dooley - aka The Retro Den
"I have been with the Brett Pendergast State Farm Agency for many years and I can unequivocally say that hands down say that in working with Terry Lynn Peltier & Chris Culpepper I know I'm getting the very best quotes for my rental properties, my home & my autos. Other companies have their calls diverted to centers in India and the Philippines. Who wants that? I always get to speak to someone in the office to resolve any issues or concerns. Great Company. None Better. I would ten stars if I could."
Profile photo of Quiz’s World

Quiz’s World

July 30, 2026

5  out of  5
rating by Quiz’s World
"They know the insurance business very well. Always fast, professional and personable."
Profile photo of Paula Davidson

Paula Davidson

July 29, 2026

5  out of  5
rating by Paula Davidson
"Ashley Mae was fabulous!"
Profile photo of Katy Price

Katy Price

July 29, 2026

5  out of  5
rating by Katy Price
"Chris is the best rep! She is always spot on, quick, helpful, and very knowledgeable! She has walked me through getting the best coverage needed. She takes her time and makes sure there is no question unanswered! Love having her as my primary contact for State Farm"
Profile photo of Esther Thomas

Esther Thomas

July 24, 2026

5  out of  5
rating by Esther Thomas
"I was panicky when called to get guidance about my tree branch which had fallen on my rear neighbor's privacy fence and destroyed several of the planks of the fence. Ashley, the lady who answered the phone, calm my fears and answered my questions. Thank you so much for your kindness and for listening and answering my questions on the next steps! Thank you so much!"
Profile photo of Andre Wallace

Andre Wallace

July 24, 2026

5  out of  5
rating by Andre Wallace
"I was in an accident and every step of the way they checked on me to make sure I was ok. That meant a lot"
We responded:
"Andre, we’re honored to have been able to assist you when you needed us most. We appreciate your thoughtful feedback and are glad our team could provide the care and support you deserved during that time."
Profile photo of Cole Trower

Cole Trower

July 22, 2026

5  out of  5
rating by Cole Trower
"Have been a client for over 5 years of Brett Pendergast and his team. They are responsive and professional. I have had multiple policies with them. I highly recommend working with Ashley if you can, she is great."
We responded:
"Cole, we’re honored to have earned your loyalty over the years! Your feedback about Ashley and our team means a great deal to us. We’re glad to be your insurance resource and look forward to continuing to assist with your needs."
Profile photo of A Renshaw

A Renshaw

July 17, 2026

5  out of  5
rating by A Renshaw
"Hi..I want to acknowledge and thank Dani for her assistance this morning. I called to request proof of insurance to be emailed to Prime Storage for their annual certificate update. I was unprepared and as I searched for their address in my email folder, Dani was so pleasant and patient. Also, I received my confirmation email within minutes!

A+ Service and with a smile!! Thank you!"
We responded:
"Quick solutions and dependable service are always our goal, A Renshaw. We’re thrilled Dani was able to help with your proof of insurance request and provide a great experience. Thanks for your support!"
Profile photo of Madison Palmer

Madison Palmer

July 17, 2026

5  out of  5
rating by Madison Palmer
"Dani is the best, she has helped my mom and I get exactly what we need and quick!
Highly recommend Dani for your insurance needs!"
We responded:
"Madison, thank you for your recommendation and for highlighting Dani's efforts! We're delighted to hear that she was able to assist both you and your mom efficiently with your insurance needs. If there's anything else we can do for you in the future, please don't hesitate to reach out."
Profile photo of Marie Corkrean

Marie Corkrean

July 17, 2026

5  out of  5
rating by Marie Corkrean
"Dani is absolutely amazing! My whole family uses her she is the best!"
We responded:
"Dani is amazing! Thank you for the kind words Marie. And thank you for choosing State Farm. "
Profile photo of Sudhakar Repalli

Sudhakar Repalli

July 16, 2026

5  out of  5
rating by Sudhakar Repalli
"I approached Pendergast Agency team for adding a Lien Holder to one of my vehicle that is insured by State Farm. Ashley Likens responded to my call. She was very prompt, responsive and kind. . She asked few related questions required to service my request, clearly told me when the update happens and what action she would take to inform my loan company that their name is added. It is like as if she read my mind what I was going to request her to do next. That’s called efficiency and I am glad I am with this insurance agency. Thank you Ashley !"
We responded:
"A smooth insurance update can make all the difference. Sudhakar, thank you for recognizing Ashley’s quick and helpful service while assisting with your vehicle policy. We’re grateful you chose our agency and appreciate your confidence in our team."
Profile photo of Roy Pontius

Roy Pontius

July 16, 2026

5  out of  5
rating by Roy Pontius
"Great people, customer oriented."
We responded:
"Roy, thank you for your kind words and support. It's rewarding to know our team's commitment to customer service made such a positive impression. We truly appreciate your trust."
Profile photo of Andrea Younkins

Andrea Younkins

July 15, 2026

5  out of  5
rating by Andrea Younkins
"The Pendergast Team is Awesome!! We have been customers for years and anytime we need anything they are ready to help. We appreciate all their help."
We responded:
"There's no greater compliment than earning a customer's trust year after year. Andrea, we appreciate your kind words and are thankful for the opportunity to continue supporting you whenever you need us."
Profile photo of Luke P

Luke P

July 15, 2026

5  out of  5
rating by Luke P
"The Team at Brett Pendergast's office are next to none in the area, always friendly, helpful, and willing to walk you through any questions or processes you are facing. I personally work with Danny for most of my policy work and she is wonderful, she is always clear in her responses and extremely personable to talk with. I'd recommend this office to any State Farm customers in the region."
We responded:
"Luke, we're honored to have earned your recommendation. It's wonderful to know Danny's approachable style and attention to detail made a lasting impression. Thank you for trusting our team with your insurance needs."
Profile photo of Jason Warden

Jason Warden

July 15, 2026

5  out of  5
rating by Jason Warden
"Very fast service with a very caring staff."
We responded:
"Jason, it's so good to hear that you experienced fast service and found our staff to be caring. We'd be happy to assist whenever you need insurance guidance."
Profile photo of Bernard Johnson

Bernard Johnson

July 15, 2026

5  out of  5
rating by Bernard Johnson
"I crossed over from an Independent Agency and had Nationwide. Was not very competitive pricing and really no effort to keep me. I put a request on Angie for quotes. Mind you, I Live in Roanoke Va. Lady from the Pendergast office gave me a very reasonable quote (only one agency quoted me immediately), I called her at the Va Beach Office and was sold on the excellent service. I needed to have my Mortgage info changed and called a spoke to Dani Williams. She was very helpful and courteous. Got my info changed and informed me ASAP. Although I live across the State of Virginia, this a great company to do business with exceptionally professional individuals."
We responded:
"Providing exceptional service no matter where our customers are is something we take great pride in. Bernard, thank you for recognizing Dani Williams and our team for their responsiveness and professionalism. Your feedback means so much to us."
Profile photo of David Zach

David Zach

July 15, 2026

5  out of  5
rating by David Zach
"Ashley was very helpful"
We responded:
"Your support goes a long way. Thank you, David! "
Profile photo of Dawn Maine

Dawn Maine

July 13, 2026

5  out of  5
rating by Dawn Maine
"Great and professional Rep. Thank you Ashley 😊"
We responded:
"We're glad to hear that Ashley brought her A-game with top-notch, professional service! Thanks for the shoutout, Dawn! "
Profile photo of Alexis Wilkerson

Alexis Wilkerson

July 13, 2026

5  out of  5
rating by Alexis Wilkerson
"Ashley Mae provided amazing service in assisting me on today with my auto policy and automatic payments."
We responded:
"From setting up coverage to managing payments, we're here to help make insurance easier. Thank you, Alexis, for recognizing Ashley Mae's efforts and sharing your experience with our team."
Profile photo of Michelle Outland

Michelle Outland

July 10, 2026

5  out of  5
rating by Michelle Outland
"Excellent customer service and Dani was so helpful and made everything go smooth"
We responded:
"Making the insurance process simple and stress-free is what we strive for, so it's wonderful to hear Dani delivered that experience. Thank you for your kind words, Michelle! We look forward to helping you whenever you need us."
Profile photo of eduard

eduard

July 7, 2026

5  out of  5
rating by eduard
"Always attentive, good service, and they treat you like family. ❤️"
We responded:
"Your review brought a smile to our faces, Eduard! Creating a welcoming, family-like experience is exactly what we strive for, and we're so happy that's how you feel. Thank you for your thoughtful feedback!"