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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arthur Holley

Arthur Holley

November 3, 2025

5  out of  5
rating by Arthur Holley
"Jessica and team taken care of my FS-1 request really before I even knew I needed it! You guys rock!"
We responded:
"Thank you, Arthur, for your kind words! We're glad to hear that Jessica and the team were able to assist you promptly. We appreciate your support and look forward to serving you in the future."
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Robert Ghirlanda

October 27, 2025

5  out of  5
rating by Robert Ghirlanda
"Interaction with agent (Terry P) was pleasant. Terry was knowledeable, informative, and helpful."
We responded:
"Your feedback means everything to us! We’re always here to help and are so happy to have been able to assist you with your insurance needs. Thank you for choosing us! "
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Christopher Bell

October 27, 2025

5  out of  5
rating by Christopher Bell
"I was paying almost $300 a month with GEICO for two vehicles I switched to State Farm added full coverage to a third vehicle in my rate is only $177 Plus, they save me almost $700 a year on my homeowners insurance. Everything was easy they communicated with me via text because it was easier for me. I definitely recommend this agent."
We responded:
"Thank you, Christopher, for sharing your experience with us. It's great to hear that we could help you save on your insurance and make the process convenient with text communication. We appreciate your recommendation and look forward to continuing to serve you."
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Stephen Duff

October 25, 2025

5  out of  5
rating by Stephen Duff
"Chris was excellent in her service going above and beyond in making sure the changes to my auto insurance were made quickly and accurately. I would recommend this insurance office to anyone in the market for new insurance plans. Thanks again Chris!"
We responded:
"Thank you, Stephen, for your kind words about Chris. We're glad to hear she provided excellent service and made the process smooth for you. Your recommendation means a lot to us."
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Portia Pace

October 22, 2025

5  out of  5
rating by Portia Pace
"Great customer service."
We responded:
"Thank you for your support! It’s our mission to ensure you feel confident, and we’re happy we could help you find the best insurance for your needs. We look forward to continuing to serve you! "
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Clarenetta Carter

October 16, 2025

5  out of  5
rating by Clarenetta Carter
"Terry was helpful and good and respectful with me with everything"
We responded:
"Thank you, Clarenetta, for your kind words about Terry. We're glad to hear that you had a positive experience with us. If there's anything else you need, feel free to reach out."
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John George

October 15, 2025

5  out of  5
rating by John George
"Jessica Hewett was a pleasure to talk with and solved the issue right away"
We responded:
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
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Jeanette Jones

October 10, 2025

5  out of  5
rating by Jeanette Jones
"What wonderful customer service. So helpful and personable! Thank you for saving me money!"
We responded:
"Thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
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Paula Ray-Hinton

October 9, 2025

5  out of  5
rating by Paula Ray-Hinton
"MRS. CULPEPPER AT STATE FARM WAS A LIFE SAVER I WILL ALWAYS TRUST STATEFARM"
We responded:
"Thank you, Paula, for your kind words about Mrs. Culpepper. We're grateful for your trust in us and are here to help whenever you need. Take care!"
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Justin

October 7, 2025

5  out of  5
rating by Justin
"Brett Pendergast, and Terry Peltier were very professional, and would definitely recommend this insurance company's branch to future customers. Terry was very patient, and went the extra mile to ensure me that I was getting the best coverage for my money; even when it came towards flood insurance. When my loan officer and mortgage lender was telling me that my future residence at the time was in a flood zone; Terry went the extra mile, proving them wrong of the property not being located within a flood zone, and save me unnecessary funds spent on a product that was not needed. With the bundle product I received from Terry and Brett, I was able to cut my auto insurance cost from $190.00 monthly to just $119.00. Thanks to Terry, and Brett for a job well done!"
We responded:
"Thank you so much for your kind words. We pride ourselves in educating our clients in all aspects of insurance, as we believe to the most important aspect of our job. We're honored to have earned your business."
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Mustafa Azizi

October 6, 2025

5  out of  5
rating by Mustafa Azizi
"Perfect"
We responded:
"Thank you, Mustafa, for your perfect rating! I'm happy to know that you had a great experience with our office. If you ever have any questions or need assistance, feel free to reach out."
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Yvonne Rhines

October 3, 2025

5  out of  5
rating by Yvonne Rhines
"State Farm representatives has been excellent with helping me with my needs thank you"
We responded:
"Thank you, Yvonne, for your kind words and for trusting us with your insurance needs. We're glad to hear that our team has been able to assist you effectively. If you ever need anything else, feel free to reach out."
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Chuck Marsh

October 1, 2025

5  out of  5
rating by Chuck Marsh
"I dealt with Logan Griffin. He was knowledgeable and pleasant to work with. He answered all questions and found a more palatable deal than I had with GEICO."
We responded:
"Thank you, Chuck, for your feedback. It's great to hear that Logan was able to assist you effectively and find a better deal. We appreciate your trust in us for your insurance needs. Best regards!"
Profile photo of Jaroslaw Wieczorek

Jaroslaw Wieczorek

September 30, 2025

5  out of  5
rating by Jaroslaw Wieczorek
"Excellent service, great people skills and professionalism, patient going through options and preferences."
We responded:
"Thank you, Jaroslaw, for your kind words and for taking the time to leave a review. We're glad to hear that you appreciated our service and professionalism. If you have any more questions or need further assistance, feel free to reach out."
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E. Benza

September 27, 2025

5  out of  5
rating by E. Benza
"Agent Terry Peltier was very helpful and informative with transferring our auto & umbrella policies from NY to VA. She is attentive to our insurance needs and worked well with our NY agent to ensure our coverage is seamless between states. She also followed up promptly with our requests and concerns. We’re glad to be working with Terry under the great recommendations of our previous NY agents."
We responded:
"Thank you, E. Benza, for your kind words about Terry. We're glad to hear that she was able to assist you effectively with your policy transfers and ensure a smooth transition. If you have any further questions or need assistance, feel free to reach out."
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Jenna

September 25, 2025

5  out of  5
rating by Jenna
"Terry is awesome! I would highly recommend this whole team!"
We responded:
"Thank you, Jenna! We're glad to hear that Terry and the team made such a positive impression. Your recommendation means a lot to us. Take care!"
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Christine Shuttle

September 24, 2025

5  out of  5
rating by Christine Shuttle
"Terry is so wonderful to work with! She has went above and beyond to help me over the years! I would definitely recommend her and this group to help with any insurance needs!"
We responded:
"Reading this made our day, Christine! Thanks for the five-star love—we’re always here when you need us! "
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Jennifer Scott

September 19, 2025

5  out of  5
rating by Jennifer Scott
"I cannot say better things about the folks at Brett Pendergast State Farm! They all go above and beyond to provide the best service possible to their customers! Thank you all Chris, Dani, Jess, Wendy, Susan and Erin! Brett you have the best staff ever!"
We responded:
"Thank you, Jennifer, for your kind words and for recognizing our team's efforts. We're grateful for your support and will continue to strive for excellence in serving you. Your feedback means a lot to us."
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Rick McKernan

September 19, 2025

5  out of  5
rating by Rick McKernan
"Chris goes out of her way to help with my situation even after hours. Happy to be a part of State Farm because of her responsiveness and kindness. Thank you! I was in panic mode the other day. lol"
We responded:
"Thank you, Rick, for your kind words about Chris. We're glad to hear she was able to assist you when you needed it most. Your feedback means a lot to us."
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Gina Loucas

September 15, 2025

5  out of  5
rating by Gina Loucas
"I spoke with Chris today to get my cards sent to me via email. She was so nice and quick in doing so that I had to call her back to thank her ….And we even had some laughs as well!! Great customer service !!"
We responded:
"Thank you, Gina, for your kind words about your experience with Chris. It's great to hear that she was able to assist you quickly and that you enjoyed the interaction. We appreciate your feedback and look forward to serving you again."
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Andres Rejos

September 8, 2025

5  out of  5
rating by Andres Rejos
"When I spoke to Erin she is very kind and I felt being treated great. Thank you."
We responded:
"Thank you, Andres, for your kind words about your experience with Erin. We're glad to hear you felt well taken care of. If you need any further assistance, feel free to reach out."
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Gabriel Ortiz

August 27, 2025

5  out of  5
rating by Gabriel Ortiz
"Handled the insurance transaction professionally, efficiently and timely."
We responded:
"Thank you, Gabriel, for your feedback. It's great to hear that your insurance transaction was handled professionally and efficiently. We appreciate your trust in us! "
Profile photo of Lisa Martin

Lisa Martin

August 22, 2025

5  out of  5
rating by Lisa Martin
"Jennifer and Laura are fantastic! Helped me save a ton of money on my auto and home owners insurance! Thanks, Ladies!"
We responded:
"Thank you, Lisa, for your kind words about Jennifer and Laura! It's great to hear they were able to help you save on your insurance. We appreciate your feedback and support."
Profile photo of Susanne Gaddy

Susanne Gaddy

August 18, 2025

5  out of  5
rating by Susanne Gaddy
"Best insurance company to deal with. Prices are definitely affordable. Staff is super friendly. Highly recommend them."
We responded:
"Thank you, Susanne, for your fantastic review! We're glad to hear that you find our prices affordable and our staff friendly. Your recommendation means a lot to us."
Profile photo of Benjamin Merritt

Benjamin Merritt

August 15, 2025

5  out of  5
rating by Benjamin Merritt
"Chris Culpepper is an amazing agent to work with. Part of the reason I have been a State Farm customer so long is because of employees like her. She was able to save my wife and I a considerable amount of $ each month by getting our vehicles bundles together. I highly recommend State Farm, and this particular branch to friends and family."
We responded:
"Thank you, Benjamin, for your feedback! It's great to hear that Chris was able to help you save money by bundling your vehicles. We appreciate your recommendation and look forward to continuing to serve you."